Shipping Policy

All orders are processed and prepared for shipment within 1 to 3 business days after your order is confirmed. Once dispatched, standard delivery typically takes between 6 to 12 business days to reach your location. Delivery timelines are estimates and may experience minor delays caused by carrier handling, local sorting operations, or unforeseen logistical circumstances outside of our direct control.

We provide free shipping on every order placed through our store. There are no shipping charges added at checkout. We take full responsibility for all applicable duties, customs charges, and import fees associated with your shipment. You will not be required to pay any additional fees to receive your package. The final amount you see at checkout is the total amount you pay in USD.

Tracking information will be made available once your package leaves our facility. You may use the tracking details to monitor the progress of your delivery. While we work closely with our shipping partners to deliver orders safely, we cannot guarantee delivery times and are not liable for delays caused by third-party carriers.

If your tracking shows delivery confirmation but you have not received your package, please check with neighbors, building management, and local delivery staff first. You may submit a support request through the Contact page so our team can assist you in investigating the status of your shipment.

We reserve the right to adjust shipping arrangements for high-volume periods to protect order quality, though our core shipping benefits will remain unchanged for all customers.